Technical Support

Downtime is the last thing you can afford in today’s high-pressure clinical environment. Medical equipment needs to be operational 24 hours a day, 7 days a week to ensure maximum productivity. At NewTech, our primary goal is to put your mind at ease when it comes to technical support for your medical equipment.

Warranty Policy

NewTech warrants to customers that new equipment will be free from defects in workmanship and materials for a period of twelve to eighteen months (six to twelve months for accessories) from the date of shipment under normal use and service.

Maintenance Policy

Repair, exchange, and return services are available for NewTech products. Customers should provide sufficient information about the defective machine, and should return the faulty parts or the complete machine to NewTech for replacement upon NewTech’s confirmation.